Setting up a return through Magento
Written by Cheska POG
Updated at March 27th, 2025
1.Pull up the order and select “Create Returns”.
2. Once you are in the returns page, go to the left and select Return Items.
3. RMA part should show. On the right side, select “Add Products”
4. Choose the items that will be returned.
5. Add selected items to returns.
6. Fill up the following information requests.
7. After filling the boxes, go back to general information. Under Requested*, write the quantity instead of the name.
8.Add RMA History comment.
